Publications

Below I’ve listed some of the articles and research papers I’ve published since 1996.


{Re} Making the Mall in the Digital Age. Slides from course taught for the ICSC University of Shopping Centers hosted at the University of Pennsylvania. March 10, 2014.

How a business justifies spending on social media campaign. Crain’s Detroit Business. November 13, 2013.

Free yogurt, music: How a social platform can summon a crowd to a brick-and-mortar business. Crain’s Detroit Business. November 1, 2013.

From flash mobs to casting calls: How businesses can use physical community to grow virtual community. Crain’s Detroit Business. October 24, 2013.

How one suburban Detroit retail plaza uses its website to build business. Crain’s Detroit Business. October 17, 2013.

How businesses can conjure Apple Store’s magic. Crain’s Detroit Business. October 11, 2013.

Remaking The Mall For The Digital Age: A Case Study of the Village of Rochester Hills. The International Council of Shopping Center’s Retail Property Insights Vol. 20, No. 1, 2013.

Other Voices: Rethink the film tax program. Crain’s Detroit Business. October 24, 2010.

Other Voices: Pistons a lesson in civic engagement. Crain’s Detroit Business. May 29, 2006.

If Only Jefferson Had Had E-Mail. The New Statesman. February 20, 1998.

American Democracy and Computer-mediated Communication: A Case Study in Minnesota. Doctorate of Philosophy in Social and Political Sciences, Cambridge University. April, 1997.

A Personal History of Minnesota Electronic Democracy, 1994. Journal of Government Information. 1996.


Guest blogger for Crain’s Detroit Business

I’m currently writing a column as a guest blogger at Crain’s Detroit Business. The topic is social media strategies for brick-and-mortar retail, dining and entertainment venues.